Problem solving with 8D

Content

• Basic understanding of problem solving, complexity, definition and fields of application
• Problem solving culture and team development
• Problem description and problem clarification
• Application of Problem Solving in 8 Disciplines with use of analytical methods like Ishikawa and Is/Is-Not Analysis for the determination of causes
• Introduction of the 5 Why method and its basic rules for determination of technical and systemic root causes
• Intensive group works with case studies
• Methods and tools
• Opportunities and risks
• 8D as report form and evaluation matrix

Target audience

This training is specifically for those employees who are assigned as problem-solving experts (e.g., 8D team leaders, 8D method experts, or 8D facilitators).

Duration

2 Days